Account Deletion

Learn what happens when you delete your Mental Edge account and how to proceed safely.

What will be deleted

All journal entries and reflections - Your daily reflections, training logs, and competition notes will be permanently removed

Mood and energy tracking data - Historical mood patterns, energy levels, and wellness metrics

AI insights and analytics - Personalized coaching insights, progress reports, and performance analytics

Account settings and preferences - Profile information, notification settings, and customizations

Subscription and billing history - Payment records, invoices, and subscription details

Before you delete

Export your journal data for backup

Download all your entries, goals, and progress data in JSON format. You can do this from your profile settings.

Cancel your active subscription

Make sure to cancel any active subscriptions to avoid future charges. You can manage your subscription in the billing section.

Consider taking a break instead

You can pause your account or downgrade to the free tier if you're not ready to delete permanently. Your data will remain safe.

Contact support if you need help

Having issues? Our support team is here to help resolve any problems you're experiencing. Don't hesitate to reach out before deleting.

Step-by-Step Instructions

1

Sign in to your account

Make sure you're logged in with the account you want to delete. You'll need to verify your identity before proceeding.

2

Navigate to Profile Settings

Click on your profile picture in the top right corner, then select "Profile Settings" from the dropdown menu.

3

Find the Delete Account card

Scroll down to the "Data Management" section at the bottom of the page. You'll see a red "Delete Account" card.

4

Click "Delete My Account"

Click the red "Delete Account" button. A confirmation dialog will appear with additional options and warnings.

5

Confirm deletion

Choose between immediate deletion or scheduling deletion for 30 days later (recommended). Provide optional feedback, then confirm your choice.

Important Notes

  • Scheduled Deletion (Recommended): Your account will be marked for deletion in 30 days. You can cancel this at any time during the waiting period by logging back in.
  • Immediate Deletion: Your account and all associated data will be permanently deleted right away. This action cannot be undone.
  • Data Retention: Some anonymized data may be retained for legal and analytical purposes, as outlined in our Privacy Policy.
  • Reactivation: If you change your mind, you can create a new account with the same email, but your previous data will not be recoverable.

Need help or have questions? Contact our support team or read our Privacy Policy.